Browse Categories

Kits / Pens / Gel Refill / Cleaning

Is professional teeth whitening safe? Will it damage my enamel?

All IntelliWHiTE products are safe for your teeth and will not damage your enamel. A small percentage of people may experience some tooth sensitivity and gum irritation, which will disappear when you stop using products or by decreasing the amount of time you use the whitening system.

As with anything, abuse of a product can result in undesirable consequences. In the event that you are unsure of your current oral health, talk with your dentist prior to whitening.

Are IntelliWHiTE whitening products safe for Bonding, Crowns, Porcelain Veneers or Dentures? Is it safe on all dental work?

IntelliWHiTE formulas are safe to use on dental work. They will remove stains from the surface of the dental work and bring them back to the original color your dentist made for you. They will not get dental work any lighter than the original shade of porcelain or bonding.

How safe are the CoolBlue Platinum Activating Lights?

These professional quality tools are extremely safe with no heat or UV light. The pulsating light helps to whiten teeth faster than any other home whitening system.

When will I see results from the IntelliWHiTE CoolBlue Platinum Whitening Kit?

You will see results from the CoolBlue Platinum Whitening Kit after just one or two treatment cycles. To get best results, use for the recommended number of cycles. CoolBlue Platinum delivers optimum results in 4 - 10 minute treatments. 

Can I use IntelliWHiTE Power Boost Daily Whitening Gel with any toothpaste?

Yes, Power Boost Daily Whitening Gel can provide a whitening boost to any toothpaste. To reach your optimal brightness, the IntelliWHiTE PRO WHiTE and CocoBrite toothpastes are specifically PH balanced to help activate the Power Boost to deliver maximum results.

How often can I use the Platinum Stain Eraser?

The Platinum Stain Eraser is your on-the-go whitening and maintenance solution. Use after eating or drinking to remove stains and whiten teeth. The scrubber applicator tip removes stains and stimulates gum tissue. The formula contains peroxide for whitening and Xylitol to make plaque less sticky. Do not eat or drink for 20 minutes after application. Use several times a day for best results.

Can I whiten my teeth with the IntelliWHiTE Platinum Stain Eraser?

The Platinum Stain Eraser is your on-the-go maintenance solution. It will help to keep your teeth white and bright and will help extend the period of time between whitening treatments.

What is the warranty for the CoolBlue Platinum and Sonic360 Sonic Toothbrush?

All IntelliWHiTE electronic tools have a manufacturer's 1-year limited warranty.

Can I use IntelliWHiTE Power Boost Daily Whitening Gel every day?

Yes this powerful booster is safe enough to use twice a day.

Can I use the IntelliWHiTE Platinum Whitening Gel Pen with the CoolBlue Whitening Kit?

No, the IntelliWHiTE Platinum Whitening Gel Pen is designed to whiten in 4-7 days without the use of an Activating Light. The CoolBlue Platinum Kit requires the use of CoolBlue Whitening and Amplifier Gels and an Activating Light.

Are intelliWHiTE products Gluten Free?

Yes, all intelliWHiTE product are Gluten Free.

Can I whiten my teeth if I have braces?

No. You will need to wait until your braces have been removed to whiten your teeth. This is true for all whitening products. Whitening gel can only touch the surfaces of the teeth not covered by your brackets.

How long should I wait between treatment cycles for CoolBlue Platinum Whitening Kit?

For maximum results, CoolBlue Platinum can be used as many as 4 consecutive cycles. Once you have achieved your whiteness goal, you can wait 30-90 days before treating again. Everyone is different and frequency of whitening depends on lifestyle (eating habits and smoking) and porosity of teeth.

Can I use IntelliWHiTE Power Boost Daily Whitening Gel with any toothpaste?

Yes, Power Boost Daily Whitening Gel can provide a whitening boost to any toothpaste. To reach your optimal brightness, the IntelliWHiTE PRO WHiTE and CocoBrite toothpastes are specifically PH balanced to help activate the Power Boost to deliver maximum results.

How often can I use the Platinum Stain Eraser?

The Platinum Stain Eraser is your on-the-go whitening and maintenance solution. Use after eating or drinking to remove stains and whiten teeth. The scrubber applicator tip removes stains and stimulates gum tissue. The formula contains peroxide for whitening and Xylitol to make plaque less sticky. Do not eat or drink for 20 minutes after application. Use several times a day for best results.

How much IntelliWHiTE Power Boost Daily Whitening Gel do I need to add to my toothpaste?

This is a very concentrated formula so only a pea size drop is needed with your toothpaste to deliver whiter, brighter teeth.

Can I brush my teeth immediately before or after using IntelliWHiTE CoolBlue Platinum Whitening Kit?

No, you should wait 10-15 minutes after brushing teeth to whiten teeth and you should wait 10-15 minutes after your whitening treatments to eat, drink or brush your teeth.

Can I use the IntelliWHiTE Platinum Whitening Gel Pen with the CoolBlue Whitening Kits?

No, the IntelliWHiTE Platinum Whitening Gel Pen is designed to whiten in 4-7 days without the use of an Activating Light. CoolBlue Platainum Kits require the use of CoolBlue Whitening and Amplifier Gels and an Activating Light.

Can I whiten my teeth if I have braces?

No. You will need to wait until your braces have been removed to whiten your teeth. This is true for all whitening products. Whitening gel can only touch the surfaces of the teeth not covered by your brackets.

Why should I use the IntelliWHiTE Mouth Guard with the IntelliWHiTE Platinum Whitening Gel Pen or PM Restore Night Serum?

The patent pending Mouth Guard helps retract your lips to allow for easier application of product. It also helps to keep peroxide products on your teeth and away from your gums to maximize results and prevent sensitivity.

I can't get the bumpers to stay in place..any suggestions?

intelliWHiTE Bumpers are designed to retract the lips to effectively keep the Gels on the teeth which allows precise application due to increased visibility. They also help to reduce the chance of side effects from any Gel contact to the gums, or reducing the effectiveness of the Gels being diluted by siliva. They may fit and stay in place better if you cut the bumper into two pieces and place on each side. You can also run the Bumpers under water and squeeze out excess water, and this will help Bumpers mold better to your mouth.

Only a small amount of Whitener comes out of pen each time I click it. How much is needed?

We carefully measure the amount that dispenses from our pens. A small amount is all that is needed for upper and lower teeth. Just paint a thin layer on teeth for best results.

Do you ship outside of the United States?

No, we only ship within the United States.

What is your return policy?

intelliWHiTE orders can be returned within 30 days of receipt. To request a return or to get information on product warranty, please call 1-855-766-2100 or e-mail request to info@shopintelliwhite.com.